Privacy Policy

Clubbookings.co.uk (part of Bathtub Admiral Ltd) take online security very seriously and are committed to protecting the personal information of our customers. Our Cookie and Privacy Policy gives more information on how we collect and use this information to provide an enhanced online experience. This policy also explains your options relating to the collection, use and disclosure of your personal details. You can visit this Site without disclosing any personal information, however, by visiting our Site, you accept the practices outlined in this policy. If you do not agree to us acquiring or using your personal information in accordance with this policy, then you should not submit information to us through this Site. This policy does not necessarily apply to our offline collection of your personal information. Please see below for more details. We are not responsible for the content or privacy practices on any Site to which this Site links or that links to this Site.

Website Cookies

Cookies are small text files that can be used by web sites, like http://clubbookings.co.uk to make a user's experience more efficient and to help you access our site faster and more efficiently.

When you visit a site that uses cookies for the 1st time, one is downloaded onto your PC. When you next visit the site, your PC then checks to see if it has a cookie from that website and sends the information from the cookie to the website, the website then ’knows’ that you have been there before.

When created, cookies normally don't contain any personal information. They don't scan your computer or do any kind of investigation to find out your personal information. Any personal information they might contain is a result of your own input on a website's form. When a cookie does store personal information, this information is coded in such a way that it is unreadable to any third party who happens to access your cookie folder. The only computer that can read and decode the information is the server that created the cookie in the first place.

In addition to encrypting any information stored in cookies, some websites add extra layers of security to browsers' cookie handling processes: store only anonymous but unique content on local cookies; or store personal information on the website's server and make it accessible only by matching with it the anonymous cookie stored on your computer.

Data Protection

The Data Protection Act controls how personal information is collected and used by organisations, businesses or the government. Everyone responsible for using data has to follow strict rules called ‘data protection principles’.

The full Data Protection Act can be found at www.legislation.gov.uk/ukpga/1998/29/contents

The eight key principles can be found at https://ico.org.uk/for-organisations/guide

Data Security

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our offices. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. We rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

Information Collection and Use

This refers to a combination of information such as the bookers and participants name, contact details and special needs/disabilities/dietary requirements that you supply us or is supplied to us, your information is collected when you request information from us, contact us (and vice versa), make a booking, use our website, link to or from our website.

We will update your information whenever we can to keep it current, accurate and complete.

How we use of your information

  • To record who is registered for each course for administrative purposes: to ensure that each course is not over-booked, to send out course reminders, etc.
  • To record who is registered for each course for administrative purposes: to ensure that each course is not over-booked, to send out course reminders, etc.
  • To produce registration/booking sheets/reports for BSC Staff/Trainers, which may contain information entered at the point of booking, including but not limited to; bookers/participants name, contact details, any special needs/disabilities/dietary requirements/medical conditions, age, date of birth, sailing qualifications: to ensure that BSC can run suitable and safe meals/events/courses/training
  • To update information, e.g. where a booking is cancelled, to record attendance, or to correct erroneous data
  • To produce paper attendance lists for participants to check in on arrival at a course. In such cases some data is disclosed to other course participants
  • To produce statistical reports for management purposes, such as for annual reports. Such statistics do not include personal data
  • To provide training history records for course participants, trainers and administrators.
  • To provide information about training courses and bookings attended to the Bosham Sailing Club

How we may share your information

  • We may share your information with certain third parties including:
    • Clubs that we are contracted to, to supply the booking for training, meals or events;
    • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any contract or terms in force between you and us; or to protect the rights, property, or safety of Bathtub Admiral Ltd, our customers, members or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Retention of your information

We may keep and process your personal data for a maximum of one year of the booking of any booking taken on this site,

Where we store your personal data

We know how important it is to protect and manage your personal data. This section sets out some of the measures we have in place.

We use computer safeguards such as firewalls and data encryption, and we enforce physical access controls to our buildings and files to keep this data safe. We only authorise access to employees who need it to carry out their job responsibilities.

  • We protect the security of your information while it is being transmitted by encrypting it using Secure Sockets Layer (SSL).
  • We enforce physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data. We may occasionally ask for proof of identity before we share your personal data with you.
  • We will reveal only the last four digits of your credit card number when confirming an order.

However, whilst we take appropriate technical and organisational measures to safeguard your personal data, please note that we cannot guarantee the security of any personal data that you transfer over the internet to us.

Generally, the data we collect is stored and processed within the EEA. But the data that we collect from you may be transferred to, and stored at, a destination outside the EEA. It may be processed by staff operating outside the EEA who work for us, such staff may be engaged in the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Passwords

Where we have given you (or where you have chosen) a password which enables you to access certain parts of this Website, you are responsible for keeping this password confidential. We ask you not to share passwords with anyone.

Use of the internet

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

If you Do not agree use of Data to Our Use of Your Information above, we cannot accept your booking.

if you believe that any of your personal data which we are processing is inaccurate or incorrect please contact us immediately by emailing simon@sailingclubbookings.co.uk.

Your rights

You have the right to access information held about you. Your right of access can be exercised in accordance with the Act.  Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. You can exercise this right at any time by contacting us at simon@clubbookings.co.uk

Managing Cookies

Information regarding changing your cookie setting in your web browser.

You can delete your cookies at any time using the setting in your web browser, here you can also disable cookies, but this will probably mean that certain functions on websites may not work correctly.

If you wish to restrict or even block cookies, the help function within your browser should tell you how too.  Alternatively, you may wish to  visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Opt Out and Corrections

Upon your request, we will within a reasonable timescale:

  1. Correct or update your personal information
  2. Stop sending emails to your email address; and/or

You can make these requests at the customer information section of this site by contacting our Data Processor.

Changes to this Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on all Club Bookings and, where appropriate, notified to you by e-mail.  Please check back frequently to see any updates or changes to our privacy policy.

Clubbookings.co.uk and sailingclubbookings.co.uk are web sites and email addresses, owned and managed by Bathtub Admiral Ltd.